Privacy policy

At Potstory.co.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website potstory.co.in

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
When you visit or make a purchase on our website, we may collect certain information including:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through payment providers)

Device & Usage Information

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Time and date of visits

This information helps us improve our services and provide a better user experience.

2. How We Use Your Information
We may use the information we collect for the following purposes:

  • To process and fulfill orders
  • To provide customer support
  • To send order updates and notifications
  • To improve our website and services
  • To prevent fraud and unauthorized transactions
  • To send promotional offers or updates (only when permitted)

3. Payment Security
All payments made on our website are processed through secure payment gateways. We do not store your complete card or payment details on our servers.
Payment providers follow industry-standard security measures to protect your financial information.

4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:

  • Remember user preferences
  • Understand website traffic
  • Improve website functionality

You can disable cookies in your browser settings if you prefer.

5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
However, we may share your information with trusted service providers when necessary to operate our business, such as:

  • Payment gateway providers
  • Shipping and courier partners
  • Website hosting and technical service providers

These parties are required to keep your information secure and confidential.

6. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Despite our efforts, no online system can be guaranteed to be completely secure.

7. Your Rights
You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your personal data where applicable

To make such requests, please contact us using the details below.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to read the privacy policies of any external websites they visit.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with the revised date.

10. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:
Email: smtrd2026@gmail.com
Phone: +91 9746313232